{"id":52,"date":"2026-02-03T00:26:25","date_gmt":"2026-02-03T00:26:25","guid":{"rendered":"http:\/\/localhost\/goaninetales\/?page_id=52"},"modified":"2026-02-05T01:12:21","modified_gmt":"2026-02-05T01:12:21","slug":"refund-cancellation-policy","status":"publish","type":"page","link":"https:\/\/itsquares.in\/goaninetales\/refund-cancellation-policy\/","title":{"rendered":"Refund &#038; Cancellation Policy"},"content":{"rendered":"<h2 data-start=\"226\" data-end=\"257\">Refund &amp; Cancellation Policy<\/h2>\n<p data-start=\"259\" data-end=\"431\">At <strong data-start=\"262\" data-end=\"280\">Goa Nine Tales<\/strong>, we understand that travel plans may change. This Refund &amp; Cancellation Policy explains the terms under which cancellations and refunds are processed.<\/p>\n<hr data-start=\"433\" data-end=\"436\" \/>\n<h3 data-start=\"438\" data-end=\"469\">1. Cancellation by Customer<\/h3>\n<ul data-start=\"470\" data-end=\"682\">\n<li data-start=\"470\" data-end=\"578\">\n<p data-start=\"472\" data-end=\"578\">All cancellation requests must be submitted in writing via email or through our official contact channels.<\/p>\n<\/li>\n<li data-start=\"579\" data-end=\"682\">\n<p data-start=\"581\" data-end=\"682\">The cancellation date will be considered the date on which the request is received by Goa Nine Tales.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"684\" data-end=\"687\" \/>\n<h3 data-start=\"689\" data-end=\"716\">2. Cancellation Charges<\/h3>\n<p data-start=\"717\" data-end=\"786\">Cancellation charges may apply depending on the time of cancellation:<\/p>\n<ul data-start=\"788\" data-end=\"1041\">\n<li data-start=\"788\" data-end=\"878\">\n<p data-start=\"790\" data-end=\"878\"><strong data-start=\"790\" data-end=\"830\">More than 7 days before travel date:<\/strong> Partial refund after deducting service charges.<\/p>\n<\/li>\n<li data-start=\"879\" data-end=\"968\">\n<p data-start=\"881\" data-end=\"968\"><strong data-start=\"881\" data-end=\"913\">3\u20137 days before travel date:<\/strong> Up to 50% of the total booking amount may be deducted.<\/p>\n<\/li>\n<li data-start=\"969\" data-end=\"1041\">\n<p data-start=\"971\" data-end=\"1041\"><strong data-start=\"971\" data-end=\"1013\">Less than 72 hours before travel date:<\/strong> No refund will be provided.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1043\" data-end=\"1147\"><em data-start=\"1043\" data-end=\"1147\">Note: Cancellation charges may vary depending on hotels, transport providers, and third-party vendors.<\/em><\/p>\n<hr data-start=\"1149\" data-end=\"1152\" \/>\n<h3 data-start=\"1154\" data-end=\"1174\">3. Refund Policy<\/h3>\n<ul data-start=\"1175\" data-end=\"1393\">\n<li data-start=\"1175\" data-end=\"1268\">\n<p data-start=\"1177\" data-end=\"1268\">Refunds (if applicable) will be processed after deducting cancellation and service charges.<\/p>\n<\/li>\n<li data-start=\"1269\" data-end=\"1331\">\n<p data-start=\"1271\" data-end=\"1331\">Refunds will be issued to the original mode of payment only.<\/p>\n<\/li>\n<li data-start=\"1332\" data-end=\"1393\">\n<p data-start=\"1334\" data-end=\"1393\">Processing time for refunds may take <strong data-start=\"1371\" data-end=\"1392\">7\u201310 working days<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1395\" data-end=\"1398\" \/>\n<h3 data-start=\"1400\" data-end=\"1430\">4. Non-Refundable Services<\/h3>\n<p data-start=\"1431\" data-end=\"1478\">The following are generally <strong data-start=\"1459\" data-end=\"1477\">non-refundable<\/strong>:<\/p>\n<ul data-start=\"1479\" data-end=\"1644\">\n<li data-start=\"1479\" data-end=\"1501\">\n<p data-start=\"1481\" data-end=\"1501\">Last-minute bookings<\/p>\n<\/li>\n<li data-start=\"1502\" data-end=\"1538\">\n<p data-start=\"1504\" data-end=\"1538\">Discounted or promotional packages<\/p>\n<\/li>\n<li data-start=\"1539\" data-end=\"1600\">\n<p data-start=\"1541\" data-end=\"1600\">Government taxes, convenience fees, and third-party charges<\/p>\n<\/li>\n<li data-start=\"1601\" data-end=\"1644\">\n<p data-start=\"1603\" data-end=\"1644\">No-show cases (failure to arrive on time)<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1646\" data-end=\"1649\" \/>\n<h3 data-start=\"1651\" data-end=\"1688\">5. Cancellation by Goa Nine Tales<\/h3>\n<p data-start=\"1689\" data-end=\"1844\">In rare circumstances where we cancel a service due to unforeseen reasons (weather conditions, technical issues, force majeure), customers will be offered:<\/p>\n<ul data-start=\"1845\" data-end=\"1912\">\n<li data-start=\"1845\" data-end=\"1867\">\n<p data-start=\"1847\" data-end=\"1867\">A full refund <strong data-start=\"1861\" data-end=\"1867\">OR<\/strong><\/p>\n<\/li>\n<li data-start=\"1868\" data-end=\"1912\">\n<p data-start=\"1870\" data-end=\"1912\">An alternative service or rescheduled date<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1914\" data-end=\"1917\" \/>\n<h3 data-start=\"1919\" data-end=\"1939\">6. Force Majeure<\/h3>\n<p data-start=\"1940\" data-end=\"2133\">We shall not be liable for refunds or compensation due to events beyond our control, including but not limited to natural disasters, strikes, pandemics, government restrictions, or acts of God.<\/p>\n<hr data-start=\"2135\" data-end=\"2138\" \/>\n<h3 data-start=\"2140\" data-end=\"2165\">7. Changes to Booking<\/h3>\n<ul data-start=\"2166\" data-end=\"2335\">\n<li data-start=\"2166\" data-end=\"2245\">\n<p data-start=\"2168\" data-end=\"2245\">Date or itinerary changes are subject to availability and additional charges.<\/p>\n<\/li>\n<li data-start=\"2246\" data-end=\"2335\">\n<p data-start=\"2248\" data-end=\"2335\">Requests for changes must be made at least <strong data-start=\"2291\" data-end=\"2309\">48 hours prior<\/strong> to the scheduled service.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2337\" data-end=\"2340\" \/>\n<h3 data-start=\"2342\" data-end=\"2357\">8. Disputes<\/h3>\n<p data-start=\"2358\" data-end=\"2519\">Any disputes regarding refunds or cancellations shall be resolved at the sole discretion of Goa Nine Tales and will be subject to the jurisdiction of Goa courts.<\/p>\n<hr data-start=\"2521\" data-end=\"2524\" \/>\n<h3 data-start=\"2526\" data-end=\"2552\">9. Contact Information<\/h3>\n<p data-start=\"2553\" data-end=\"2611\">For cancellation or refund requests, please contact us at:<\/p>\n<p data-start=\"2613\" data-end=\"2675\"><strong data-start=\"2613\" data-end=\"2623\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2624\" data-end=\"2645\">info@goaninetales.com<\/a><br data-start=\"2645\" data-end=\"2648\" \/><strong data-start=\"2648\" data-end=\"2658\">Phone:<\/strong> +91-XXXXXXXXXX<\/p>\n<hr data-start=\"2677\" data-end=\"2680\" \/>\n<p data-start=\"2682\" data-end=\"2710\"><em data-start=\"2682\" data-end=\"2710\">Last updated: January 2026<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Cancellation Policy At Goa Nine Tales, we understand that travel plans may change. This Refund &amp; Cancellation Policy explains the terms under which cancellations and refunds are processed. 1. Cancellation by Customer All cancellation requests must be submitted in writing via email or through our official contact channels. The cancellation date will be&hellip; <a class=\"more-link\" href=\"https:\/\/itsquares.in\/goaninetales\/refund-cancellation-policy\/\">Continue reading <span class=\"screen-reader-text\">Refund &#038; Cancellation Policy<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template\/information-page.php","meta":{"footnotes":""},"class_list":["post-52","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/itsquares.in\/goaninetales\/wp-json\/wp\/v2\/pages\/52","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itsquares.in\/goaninetales\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/itsquares.in\/goaninetales\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/itsquares.in\/goaninetales\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itsquares.in\/goaninetales\/wp-json\/wp\/v2\/comments?post=52"}],"version-history":[{"count":2,"href":"https:\/\/itsquares.in\/goaninetales\/wp-json\/wp\/v2\/pages\/52\/revisions"}],"predecessor-version":[{"id":210,"href":"https:\/\/itsquares.in\/goaninetales\/wp-json\/wp\/v2\/pages\/52\/revisions\/210"}],"wp:attachment":[{"href":"https:\/\/itsquares.in\/goaninetales\/wp-json\/wp\/v2\/media?parent=52"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}